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I paid but my tracks are not unlocked

Usually a matter of seconds. Here is what to do if it takes longer.

Payments usually clear within seconds. If your order still says the payment is being confirmed:

  1. Open the order in Purchases, Orders and press Check payment.
  2. Wait a minute and refresh.
  3. If it still has not unlocked, write to us with your order number.

Updated September 25, 2026

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