Terms of Use

These Terms of Use (the "Terms") are a binding contract between you and Music Label Group ("MLG", "we", "us" or "our"), which operates Listnbox. They apply to the Listnbox website, the Listnbox app you can install on your phone or computer, Listnbox inside Listn DJ Pro, the B Side, the Seller dashboard, our delivery services for distributors, and every other service we offer under the Listnbox name (together, the "Service").

By creating an account, buying or getting music or sounds, selling on Listnbox, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Please read section 19 carefully. It requires you and us to resolve most disputes through individual arbitration rather than in court, and it waives class actions. You can opt out of it within 30 days, as explained there.

1. Who can use Listnbox

You must be at least 13 years old to create an account. If you are under 18, or under the age of majority where you live, you may use the Service only with the permission of a parent or legal guardian, who agrees to these Terms for you and is responsible for your purchases and activity.
You must be an adult able to form a binding contract to subscribe to a plan, to sell on Listnbox, or to receive payouts.
You may not use the Service if you are barred from doing so under the laws of the United States or the country you are in, including trade sanctions and export controls.
If you use the Service for a label, company or other organization, you confirm that you have authority to bind it to these Terms, and "you" includes that organization.

2. Your account

Give accurate information and keep it up to date. Keep your password private. You are responsible for everything that happens under your account, and you must tell us promptly if you believe someone has used it without your permission.
An account is for one person or one organization. Accounts, libraries, credits and licenses are personal to you: you may not share, sell, rent or transfer them.
When you sign in to Listnbox from Listn DJ Pro, that computer receives its own sign-in, which you can end at any time. Anything done through that sign-in counts as done through your account.

3. How the store works

The music and sounds on Listnbox are supplied by the labels, artists, producers and distributors who own or control the rights to them (each a "Seller"). We operate the store and grant the licenses in these Terms to you on the Sellers' behalf. Sellers set their own prices, within the limits we set.
Track details such as BPM, key, genre and waveform are worked out automatically or supplied by Sellers. We try to make them accurate but cannot promise they are exact.
Previews are short excerpts provided only so you can decide what to get, and only for playing inside the Service.
What is available can change at any time. A Seller may take music off sale, and some releases are exclusive to Listnbox for a period the Seller chooses.

4. Your license to the music you get

4.1 What you may do

When you buy a track or release, get one with plan credits, or get a free track, we grant you, on behalf of the rights owners, a personal, non-exclusive, non-transferable, non-sublicensable license, which continues for as long as you follow these Terms, to:

download the files and keep copies on computers, drives and devices you own or control, including backups;
listen to them privately; and
play them as part of your own live DJ performances, including mixing, looping, pitching, applying effects and combining them with other music during the performance.

The music is licensed to you, not sold. The rights owners keep all rights in the sound recordings, in the musical works (songs) they contain, and in the artwork, and every right not expressly granted to you is reserved.

4.2 Public performance, broadcasts and recorded mixes

This license covers the files themselves. It does not give you, or any venue, club, event, radio station, platform or online service, the right to publicly perform, broadcast, stream or otherwise communicate the recordings or the songs in them to the public. In most countries those rights come from licenses held by the venue or broadcaster, for example with performing rights organizations and collective management societies such as ASCAP, BMI, SESAC, GMR, SoundExchange, PRS for Music, PPL, SOCAN, GEMA and SACEM.

Before you post a recorded mix, livestream a set, or use a track in a podcast or video, check the terms of the service you use. Many platforms hold their own licenses and let rights owners claim, block or earn from content that uses their music. You are solely responsible for obtaining any rights you need for any use beyond section 4.1.

4.3 What you may not do

Unless the rights owner gives you permission in writing, you may not:

copy, share, upload, send, sell, rent, lend, give away or otherwise distribute the files, in whole or in part, including through file sharing, record pools, cloud folders that others can open, or by passing them to other DJs;
upload the tracks to, or make them available on demand through, any streaming, download, social media, video or cloud service;
use the tracks or any part of them, including samples, stems, loops and acapellas, in productions, remixes, edits, mashups or bootlegs that you release, sell, stream or distribute. Edits you make only for playing in your own sets must stay with you;
use the tracks in films, videos, advertising, games, apps or any other work (synchronization);
use the tracks, their files or their metadata to train, fine-tune, test or improve any artificial intelligence or machine learning system, or to build any dataset;
remove or alter the information embedded in the files, or circumvent any technical measure that protects them; or
claim the music as your own, or register it with Content ID or any other rights management system.

4.4 Streaming

If your plan includes streaming, you may play in full, inside the Service only, the tracks that rights owners make available for streaming, for as long as your plan is active. You may not record, capture, rip or download streams. A stream does not give you a copy of the track or any right to keep it.

4.5 Keeping your library

Tracks you get stay in your library, ready to download again, for as long as your account is open. Download and back up anything you want to keep. If we must remove a track, for example because a rights owner shows it was put on sale without their permission, or because a court or the law requires it, we may remove it from your library and, where you paid for it, refund you or return your credits. When a track is refunded to you, your license to it ends and you must delete your copies.

4.6 If you break this license

If you break this section 4, your license to the tracks involved ends at once, you must delete your copies, and we may close your account. The rights owners may also have claims against you under copyright law.

5. License to B Side sounds

5.1 What you may do

When you get a sound on the B Side (a loop, one shot or effect), the producer who made it grants you a non-exclusive, worldwide, perpetual, royalty free license to use it, changed or unchanged, as part of your own new musical works and recordings ("Your Productions"). You may release, sell, stream, perform and broadcast Your Productions, and license them for use with film, television, games and advertising, without paying the producer or us anything more. Credit to the producer is welcome but not required.

5.2 What you may not do

You may not sell, share, give away, upload or distribute the sounds themselves, alone or as part of a sample pack, sound library, drum kit, construction kit, preset, template or any other product whose main value is the sounds, even if you have changed them.
You may not release a sound on its own or with only minor changes, or use it as the only or main element of a work.
You may not use the sounds to train, fine-tune, test or improve any artificial intelligence or machine learning system, or in any tool that generates sounds or music.
You may not register a sound on its own, or a work made mostly of an unchanged sound, with Content ID or any similar system, or claim copyright in the sounds themselves. If you register Your Productions with such a system, you must not use it against others who licensed the same sound.
You may not transfer this license, except together with a finished work of yours that contains the sound.

5.3 Ownership

Producers keep the copyright in their sounds. Your license continues for Your Productions made while you followed these Terms, even after your plan or account ends.

6. Plans, memberships, credits and billing

Plans. Monthly plans add music credits, sound credits, or both, and may include streaming where offered. What each plan includes and costs is shown before you subscribe.
Automatic renewal. Your plan renews automatically every month, and we charge your payment card at the start of each month until you stop renewing. You can press Stop renewing on the My plan page at any time. Your plan then keeps working until the end of the month you have paid for, and ends. We do not refund partial months.
Credits. A track costs its price divided by the value of a credit, rounded up, and the number of credits is shown before you use them. Unless your plan says otherwise, unused credits carry over to the next month, up to one month's worth, and any credits above that expire. Credits expire when your plan ends. Credits have no cash value, cannot be sold, transferred or exchanged for money, and are not a deposit or stored value.
Failed payments. If a payment fails, we try again over the following days. If every attempt fails, your plan ends.
Price changes. We may change plan prices. We will tell you at least 30 days before a new price applies to you, and you can stop renewing before it does.
Record Pool membership and Listn Pass. The Record Pool membership and Listn Pass are monthly memberships too, and the automatic renewal, failed payment and price change terms above apply to them in the same way. What each one includes and costs is shown before you start it. You stop them on their own pages: the Record Pool membership on the Record Pool's Membership page, and Listn Pass on the Listn Pass page. Each keeps working until the end of the month you have paid for, and ends. We do not refund partial months.
Record Pool. Record Pool downloads are only for DJs we have checked, under the Record Pool member rules you agree to when you apply, including that pool files are for your own DJ use only. A membership does not guarantee approval, and we may pause or close a pool account that breaks those rules, as they explain.
Listn Pass. While it runs, Listn Pass includes a Record Pool membership (its downloads open once we have checked you as a DJ, and the price is the same either way), every feature on Listncloud, and Listn DJ Pro, and lets you sign in to Listncloud and Listn DJ Pro with your Listnbox account. Listncloud and Listn DJ Pro are covered by their own terms. When your Pass ends, they go back to whatever plan you have with them on your own.

7. Buying, payment and refunds

Prices are shown in US dollars, together with any taxes that apply. Payments are processed by Stripe on its secure page, under Stripe's own terms. We never receive your full card number.
Your tracks unlock as soon as your payment clears, and a receipt is sent to your email address.
Refunds. Music and sounds are digital content delivered immediately, so all sales are final except as stated here or required by law. We will refund you, or return your credits, for a file that is defective and that we cannot replace, for a duplicate purchase, or for a charge you did not make. Write to us with your order number. When an order is refunded, its tracks or sounds leave your library and your license to them ends.
Customers in the EU and UK. By buying digital content, you ask us to supply it immediately and you acknowledge that you lose your right to withdraw from the purchase once the download becomes available. This does not affect your legal rights if the content is faulty.
Chargebacks. If you dispute a charge with your bank instead of contacting us, we may suspend your account and remove the tracks in that order while the dispute is open.
Errors. If a price or order is obviously wrong, we may cancel the order and refund you.

8. Selling on Listnbox

This section applies to anyone who sells music or sounds on Listnbox, directly or through a distributor. A distributor that delivers releases to us also has a separate written agreement with us, and where that agreement and these Terms conflict, that agreement governs.

8.1 Approval

We review every application and every release. We may refuse, pause or remove any Seller, release or sound, at our discretion. We may use automated tools to help, such as song recognition and AI music detection, which means short clips of your recordings may be sent to our service providers for these checks.

8.2 Your promises

For everything you upload or deliver, including recordings, sounds, stems, artwork, photos, names, logos, text and metadata ("Your Content"), you represent and warrant that:

you own it, or control all the rights needed to offer and license it on Listnbox in the ways you choose, in every country where it is offered;
you have cleared everything in it, including samples, interpolations, featured performers, producers, remixers, artwork, photographs, and any names and likenesses;
you have the licenses needed for the musical works in your recordings, including mechanical licenses for downloads, and you will pay, from your share, all royalties and other amounts owed to songwriters, publishers, performers, producers and anyone else with an interest in Your Content. If Listnbox offers streaming, we are responsible for any license the law places on the streaming service itself, such as the US blanket mechanical license, and you remain responsible for everything else;
your metadata, including artist names, credits, ISRCs, genres and explicit content flags, is accurate;
Your Content does not infringe or misappropriate anyone's copyright, trademark, privacy, publicity or other rights, is not defamatory, obscene or unlawful, and contains no malware; and
Your Content does not imitate the voice, likeness or identity of any real person without that person's permission, and is not designed to mislead buyers about who made it.

8.3 The license you give us

You grant us a non-exclusive, worldwide (or limited to the territories you choose), royalty free license, apart from the payments in section 8.5, for as long as Your Content is on Listnbox, to:

host, store, copy, encode, transcode and deliver it, and write metadata and artwork into the files;
sell and license it to users under sections 4 and 5, in the ways you choose: downloads, plan credits, streaming or free;
create and play previews and waveforms;
check it with automated tools, such as song recognition and AI music detection;
show your names, logos, artwork, photos, biography and metadata on the store, in charts and DJ charts, in emails, in social media posts and advertising that promote your music or Listnbox, and inside Listn DJ Pro; and
allow our service providers to do these things for us.

This license continues after Your Content is removed for licenses already granted to users, who keep what they got; for copies we must keep for legal, tax, accounting or dispute purposes, and backups until they are overwritten; and for a reasonable period to take down promotional material.

8.4 Your choices

You choose how DJs can get your music (downloads, plan credits, streaming) and your prices, within the limits shown in your Seller dashboard. If you mark a release as exclusive to Listnbox for a period, you promise not to offer it as a download anywhere else during that period.

8.5 Getting paid

For each sale, we keep the commission shown on the Sell page and in your Seller dashboard, and you earn the rest. For tracks taken with plan credits, for streams, and for B Side sounds, you earn the amounts or shares shown in your Seller dashboard and statements.
Earnings are held for the period shown in your dashboard (currently 30 days) in case of refunds and chargebacks. After that, you can request a payout once your available balance reaches the minimum shown. We pay by PayPal or bank transfer to the details you give us, and any fees your bank or PayPal charges are yours.
We may deduct refunds, chargebacks, overpayments, and any earnings from fraudulent or artificial activity.
We may change our commission and rates by giving you at least 30 days' notice. Changes do not apply to sales made before they take effect.
If you believe a statement is wrong, tell us within 12 months of its date. After that, to the extent the law allows, the statement is final.

8.6 Taxes

You are responsible for all taxes on your earnings. We may ask you for tax forms, such as IRS Form W-9 or W-8BEN, withhold tax where the law requires, and report payments to tax authorities. We may hold payouts until we receive the information the law requires.

8.7 No artificial activity

You may not buy your own music to move it up the charts, use fake accounts, bots or paid schemes to generate plays, streams, likes, follows or sales, or do anything else designed to inflate counts or earnings. Earnings connected with such activity are forfeited, and we may close the accounts involved.

8.8 Label accounts and label names

A paid Label account renews monthly at the price shown until you stop it, under the same billing terms as section 6. Label names delivered by distributors may appear as plain text until the label they belong to claims them and we approve the claim. Claims must be truthful, and we may ask for proof.

8.9 Removing content and leaving

You may remove releases or close your seller account by writing to us. Buyers keep what they already got. We may remove Your Content if it breaks these Terms or is the subject of a rights complaint, and we may hold related earnings while we look into it.

9. What you post

Your profile, DJ name, photo, biography, comments, crates, DJ charts and anything else you post ("User Content") remain yours. You grant us a non-exclusive, worldwide, royalty free license to host, store, reproduce, display, adapt (for example, resize or reformat) and share your User Content on the Service and in promoting Listnbox, for as long as it is on the Service.
Public crates and published DJ charts can be seen by anyone.
Do not post anything that is unlawful, infringing, defamatory, hateful, harassing, threatening, sexually explicit or spam, that shares anyone else's personal information, or that links to unauthorized copies of music. We may remove User Content and restrict accounts at our discretion.

10. Acceptable use

You may not:

scrape, crawl or copy the Service or its catalog by automated means, except for public search engines indexing public pages;
download files by automated means, or in volumes that suggest redistribution;
reverse engineer, decompile or tamper with the Service, the Listnbox app, or the way Listn DJ Pro connects to Listnbox;
get around access controls, rate limits, download limits or payment steps, or test the Service's security without our written permission;
upload malware, or interfere with or overload the Service;
commit fraud, impersonate anyone, or resell access to the Service; or
use the Service in breach of any law.

11. Listn DJ Pro and other services

You can use Listnbox inside Listn DJ Pro, which is covered by its own terms. Music and sounds you get through Listn DJ Pro are covered by these Terms. The Service links to and relies on services run by others, such as Stripe and PayPal. Their own terms apply to them, and we are not responsible for them.

12. Our rights

The Service, including its software, design, text and graphics, and the names and logos Listnbox, Listn, Listn DJ Pro and B Side, belong to us or our licensors and are protected by law. These Terms do not give you any right to them except to use the Service as these Terms allow. If you send us ideas or feedback, we may use them freely without owing you anything.

13. Copyright and other rights complaints

13.1 Our policy

We respect intellectual property rights and respond to notices of claimed infringement under the US Digital Millennium Copyright Act (17 U.S.C. § 512) and similar laws in other countries.

13.2 Sending a notice

Use the Report a rights problem form, or write to our Copyright Agent below. A notice must include:

your physical or electronic signature (typing your full name is enough);
identification of the copyrighted work you claim is infringed, or a representative list if there are several;
identification of the material on Listnbox you want removed, with the track or release page link;
your name and contact details, including an email address, and a postal address and telephone number if you have them;
a statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent or the law; and
a statement that the information in the notice is accurate and, under penalty of perjury, that you are the owner of the right claimed or authorized to act on the owner's behalf.

13.3 Our Copyright Agent

13.4 What we do

We remove or disable access to the material, tell the Seller or user who provided it, and send them a copy of the notice, which may include your contact details. We may hold related earnings while the matter is open.

13.5 Counter-notices

If your material was removed and you believe that was a mistake or a misidentification, you may send our Copyright Agent a counter-notice that includes:

your physical or electronic signature;
identification of the material that was removed and where it appeared before it was removed;
a statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification;
your name, address and telephone number; and
a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which we may be found), and that you will accept service of process from the person who sent the notice or their agent.

We will send the counter-notice to the person who sent the notice. Unless they tell us within 10 business days that they have filed a court action to stop the infringement, we may restore the material 10 to 14 business days after we receive the counter-notice.

13.6 False notices

Under 17 U.S.C. § 512(f), anyone who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages, including costs and attorneys' fees.

13.7 Repeat infringers

We close, in appropriate circumstances, the accounts of Sellers and users who repeatedly infringe the rights of others.

13.8 Other rights

To report a trademark issue, the use of a name or likeness, or any other rights issue, use the same form.

14. Suspension and closing your account

You can delete your account at any time in Account settings. Your library goes with it, so download anything you want to keep first. Sellers close their seller accounts by writing to us.
We may suspend or close your account, or remove content, if you break these Terms, if your use creates risk or legal exposure for us, Sellers or other users, if the law requires it, or if we stop offering the Service. Where reasonable, we will tell you first.
If your account ends for any reason other than a breach of section 4 or section 5, you may keep using the copies you already downloaded under the licenses in those sections.
If a Seller's account ends, we pay the earnings due after the hold period, less the deductions in section 8.5, unless they are forfeited under section 8.7.
Sections 4.3, 4.6, 5, 8.2, 8.3 (as described there), 8.5 to 8.7, 9, 12, 13 and 15 to 20, and any other terms that by their nature should survive, continue after your account ends.

15. Disclaimers

The Service, the music, the sounds and all related information are provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranty that the Service will be uninterrupted, secure or error free, or that track details such as BPM and key are accurate. Sellers, not MLG, are responsible for Your Content and the rights in it. Some jurisdictions do not allow certain warranty exclusions, so some of these may not apply to you.

16. Limitation of liability

To the fullest extent the law allows, MLG and its affiliates, officers, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or bookings, arising out of or relating to the Service or these Terms, even if we were advised of the possibility. Our total liability for all claims arising out of or relating to the Service or these Terms is limited to the greater of the amounts you paid us in the 12 months before the event giving rise to the claim, or US$100. Nothing in these Terms limits liability that cannot be limited by law, such as for fraud, or for death or personal injury caused by negligence.

17. Indemnity

You will defend, indemnify and hold harmless MLG and its affiliates, officers, employees and agents from any claims, losses, liabilities, damages, costs and expenses, including reasonable attorneys' fees, arising out of Your Content or User Content, your use of music or sounds beyond the licenses in these Terms, your breach of these Terms, or your violation of any law or anyone's rights. We may take over the defense of any such claim at our own cost, and you will cooperate with us.

18. Changes to these Terms

We may update these Terms. The date at the top of this page shows when they last changed. If a change is material, we will tell you by email or on the Service at least 14 days before it takes effect, unless the change is needed sooner for legal or security reasons. Your continued use of the Service after a change takes effect means you accept it. Changes do not apply to disputes that arose before they took effect.

19. Disputes, arbitration and governing law

19.1 Talk to us first

Before starting any formal proceeding, contact us at info@listnmusic.com and describe the dispute. We will both try in good faith to resolve it within 60 days.

19.2 Binding individual arbitration

If we cannot resolve a dispute informally, you and MLG agree that any dispute, claim or controversy arising out of or relating to the Service or these Terms will be resolved by final and binding arbitration on an individual basis, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, or its Commercial Arbitration Rules if you use the Service as a Seller or for a business. The Federal Arbitration Act governs this section. The arbitrator decides all questions of arbitrability, except questions about section 19.4, which a court decides. Hearings may take place by video, or in person in the county where you live or in Washington, D.C. Filing and arbitrator fees are paid as the AAA rules provide.

19.3 Exceptions

Either of us may bring an individual claim in small claims court if it qualifies. Either of us may also ask a court for an injunction or other equitable relief to stop the infringement or misuse of intellectual property rights.

19.4 No class actions

You and MLG may bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not consolidate claims of more than one person. If this section 19.4 is found unenforceable for a claim, that claim must be decided in court, not in arbitration.

19.5 Opting out

You can opt out of this arbitration agreement by emailing info@listnmusic.com within 30 days of first accepting these Terms, with your name, the email address of your account and a statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

19.6 Governing law and courts

These Terms are governed by the laws of the District of Columbia and applicable US federal law, without regard to conflict of laws rules. Any claim not subject to arbitration will be brought exclusively in the state or federal courts located in Washington, D.C., and you and MLG consent to their jurisdiction. If you are a consumer living in the European Union or the United Kingdom, you also keep the protection of the mandatory laws of your country and may bring proceedings in its courts.

20. General

Entire agreement. These Terms, the Privacy Policy and any terms shown to you when you buy, subscribe or sell are the entire agreement between you and MLG about the Service.
Assignment. You may not assign or transfer these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization or sale of assets, or to an affiliate.
Severability and waiver. If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce any part is not a waiver of it.
Rights owners. The rights owners and producers whose music and sounds are licensed under sections 4 and 5 may enforce those sections. Otherwise, these Terms do not give rights to anyone else.
Events beyond our control. We are not responsible for delays or failures caused by events beyond our reasonable control.
Notices. We may send you notices by email to your account's address or on the Service, and you agree to receive communications from us electronically.
California users. Under California Civil Code section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

21. Contact us

Music Label Group, Washington, D.C., United States. Email: info@listnmusic.com. You can also reach us through our Help Center.